Neutral Care Coordination Case Manager (NCCCM)-Partners for Change


Responsible to: Program Director
Hours: 40 hours per week
Schedule: Variable; but primarily Monday-Friday 8am-6pm

Qualifications: Education and Experience:

  • B.S./B.A. Degree in Social Work, Human Services and/ or related field preferred
  • Experience with various types of clients, diverse and multi-cultural populations preferred
  • Experience within the court systems preferred
  • Experience with community providers and data systems preferred
  • Multi-lingual preferred
  • CCM or NCCM preferred
  • Able to legally work in the United States

Qualifications: Knowledge and Abilities:

  • Ability to present the program and agency’s services to clients, staff, and referral sources
  • Ability to work with other agencies and community stakeholders
  • Ability to work with clients/ build rapport
  • Writing competency
  • Time-management competency
  • Computer literate, experience with data entry and word processing
  • Current CPR certification required
  • Annual Narcan training required

Primary Responsibilities Include:

  • Outreach and Case Management
  • Outreach: Make routine contacts with potential referral sources, clients, and applicants; and establish network of resources for client referrals and community resources
  • Intake and Coordination of Care: Screen applicants for program eligibility, verification of identification, and complete necessary paperwork in a timely fashion
  • Perform data entry, schedule appointments for services, provide and coordinate linkages to appropriate services
  • Coordinate transportation needs and access to services for clients from other facilities or the community
  • Assist clients and staff with meeting client needs as appropriate to their service plan goals
  • Develop, coordinate, and maintain appropriate services with other agencies
  • Complete and document in various data systems as required for client’s care plans
  • Attend meetings in community (related to substance abuse services) as assigned
  • Attend court hearings at community court houses (related to substance abuse services) as assigned
  • Maintain case records according to each program’s guidelines
  • Document services in a timely, clear and concise manner
  • Input case records into computer network and database
  • Prepare monthly statistics forms and reports as needed
  • Carry a work-issued cell phone for after-hours and mobile communication needs
  • Attend all regularly scheduled CFS and Program meetings and trainings
  • Maintain personal/ professional up-to-date training records as assigned
  • Reports to Neutral Care Coordination Lead Clinician/ Director of Counseling
  • Any other duties as required

Please send resumes to Dawn Silver,

Center for Family Services does not discriminate in any employment opportunities or practices or on the basis of race, color, religion, gender, sexual orientation, national origin, veteran status, age, disability, marital status, familial status or any other characteristic protected by law.

Skip to content