Care Coordinator Assistant- Partners for Change

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Lead Care Coordinator Partners for Change (PFC)

FSLA Classification-Exempt

Responsible to: Program Director
Hours: 40 hours per week
Schedule: Variable; but primarily Monday-Friday 8am-6pm

Qualifications: Education and Experience:

  • B.S./B.A. Degree in Social Work, Human Services and/ or related field preferred
  • Experience with various types of clients, diverse and multi-cultural populations preferred
  • Experience within the court systems preferred
  • Experience with community providers and data systems preferred
  • Multi-lingual preferred
  • CCM or NCCM preferred
  • Able to legally work in the United States

Qualifications: Knowledge and Abilities:

  • Ability to present the program and agency’s services to clients, staff, and referral sources
  • Ability to work with other agencies and community stakeholders
  • Ability to work with clients/ build rapport
  • Writing competency
  • Time-management competency
  • Computer literate, experience with data entry and word processing
  • Current CPR certification required
  • Annual Narcan training required

Primary Responsibilities Include:

Outreach and Case Management

  • Outreach: Make routine contacts with potential referral sources, clients, and applicants; and establish network of resources for client referrals and community resources
  • Intake and Coordination of Care: Screen applicants for program eligibility, verification of identification, and complete necessary paperwork in a timely fashion
  • Perform data entry, schedule appointments for services, provide and coordinate linkages to appropriate services
  • Coordinate transportation needs and access to services for clients from other facilities or the community
  • Assist clients and staff with meeting client needs as appropriate to their service plan goals
  • Develop, coordinate, and maintain appropriate services with other agencies
  • Complete and document in various data systems as required for client’s care plans
  • Attend meetings in community (related to substance abuse services) as assigned
  • Attend court hearings at community court houses (related to substance abuse services) as assigned
  • Maintain case records according to each program’s guidelines
  • Document services in a timely, clear and concise manner
  • Input case records into computer network and database
  • Prepare monthly statistics forms and reports as needed
  • Carry a work-issued cell phone for after-hours and mobile communication needs
  • Attend all regularly scheduled CFS and Program meetings and trainings
  • Maintain personal/ professional up-to-date training records as assigned
  • Reports to Lead Care Coordinator/ Director of Counseling

Any other duties as required

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