Care Coordinator Assistant- Partners for Change

FSLA Classification-Exempt

Responsible to: Program Director
Hours: 40 hours per week
Schedule: Variable; but primarily Monday-Friday 8am-6pm

Qualifications: Education and Experience:

• B.S./B.A. Degree in Social Work, Human Services and/ or related field preferred
• Experience with various types of clients, diverse and multi-cultural populations preferred
• Experience within the court systems preferred
• Experience with community providers and data systems preferred
• Multi-lingual preferred
• CCM or NCCM preferred
• Able to legally work in the United States

Qualifications: Knowledge and Abilities:

• Ability to present the program and agency’s services to clients, staff, and referral sources
• Ability to work with other agencies and community stakeholders
• Ability to work with clients/ build rapport
• Writing competency
• Time-management competency
• Computer literate, experience with data entry and word processing
• Current CPR certification required
• Annual Narcan training required

Primary Responsibilities Include:

Outreach and Case Management

• Outreach: Make routine contacts with potential referral sources, clients, and applicants; and establish network of resources for client referrals and community resources
• Intake and Coordination of Care: Screen applicants for program eligibility, verification of identification, and complete necessary paperwork in a timely fashion
• Perform data entry, schedule appointments for services, provide and coordinate linkages to appropriate services
• Coordinate transportation needs and access to services for clients from other facilities or the community
• Assist clients and staff with meeting client needs as appropriate to their service plan goals
• Develop, coordinate, and maintain appropriate services with other agencies
• Complete and document in various data systems as required for client’s care plans
• Attend meetings in community (related to substance abuse services) as assigned
• Attend court hearings at community court houses (related to substance abuse services) as assigned
• Maintain case records according to each program’s guidelines
• Document services in a timely, clear and concise manner
• Input case records into computer network and database
• Prepare monthly statistics forms and reports as needed
• Carry a work-issued cell phone for after-hours and mobile communication needs
• Attend all regularly scheduled CFS and Program meetings and trainings
• Maintain personal/ professional up-to-date training records as assigned
• Reports to Lead Care Coordinator/ Director of Counseling

Any other duties as required