Care Coordinator Assistant- Partners for Change
Lead Care Coordinator Partners for Change (PFC)
FSLA Classification-Exempt
Responsible to: Program Director
Hours: 40 hours per week
Schedule: Variable; but primarily Monday-Friday 8am-6pm
Qualifications: Education and Experience:
- B.S./B.A. Degree in Social Work, Human Services and/ or related field preferred
- Experience with various types of clients, diverse and multi-cultural populations preferred
- Experience within the court systems preferred
- Experience with community providers and data systems preferred
- Multi-lingual preferred
- CCM or NCCM preferred
- Able to legally work in the United States
Qualifications: Knowledge and Abilities:
- Ability to present the program and agency’s services to clients, staff, and referral sources
- Ability to work with other agencies and community stakeholders
- Ability to work with clients/ build rapport
- Writing competency
- Time-management competency
- Computer literate, experience with data entry and word processing
- Current CPR certification required
- Annual Narcan training required
Primary Responsibilities Include:
Outreach and Case Management
- Outreach: Make routine contacts with potential referral sources, clients, and applicants; and establish network of resources for client referrals and community resources
- Intake and Coordination of Care: Screen applicants for program eligibility, verification of identification, and complete necessary paperwork in a timely fashion
- Perform data entry, schedule appointments for services, provide and coordinate linkages to appropriate services
- Coordinate transportation needs and access to services for clients from other facilities or the community
- Assist clients and staff with meeting client needs as appropriate to their service plan goals
- Develop, coordinate, and maintain appropriate services with other agencies
- Complete and document in various data systems as required for client’s care plans
- Attend meetings in community (related to substance abuse services) as assigned
- Attend court hearings at community court houses (related to substance abuse services) as assigned
- Maintain case records according to each program’s guidelines
- Document services in a timely, clear and concise manner
- Input case records into computer network and database
- Prepare monthly statistics forms and reports as needed
- Carry a work-issued cell phone for after-hours and mobile communication needs
- Attend all regularly scheduled CFS and Program meetings and trainings
- Maintain personal/ professional up-to-date training records as assigned
- Reports to Lead Care Coordinator/ Director of Counseling
Any other duties as required